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Hotel Connections and Travelliance merge to form TA Connections, leader in airline logistics and lodging programs

Feb 01, 2021 | Press Releases

CHICAGO and MIAMI — Travelliance and Hotel Connections, both FLEETCOR (NYSE: FLT) lodging division companies specializing in airline logistics, announced today that the two companies will come together to form TA Connections.

“Hotel Connections’ and Travelliance’s teams and technology have come together seamlessly, and now we’re excited to focus on delivering clients the most comprehensive airline lodging, transportation and crew logistics program in the industry,” said Mike Appleton, president and CEO of Hotel Connections, who will lead TA Connections as president. “Each company’s complementary expertise and innovative tools will enable airlines to make smarter, data-driven decisions.”

TA Connections specializes in solutions for scheduled and IROP pilots and cabin crews, and emergency relief for distressed passengers with missed connections, delays and flight cancellations. The company offers a full suite of disrupted passenger services with the industry’s largest hotel database and the technology and support to make travel disruptions seamless.

TA Connections clients will gain access to a strengthened hotel network, technologies, purchasing power, and travel experts, making travel management easier and less expensive.

TA Connections’ services for airlines, crews, displaced passengers, and business travel teams include:

1. Intelligent Crew Logistics Management Suite - Insights, sourcing, control and crew convenience tools to save time and money

A customized suite providing airlines procurement tools and transparency into contract management, real-time operational and layover requirements, and a self-service mobile app for crews.

2. Intelligent Passenger Management Suite - Improve passenger support

These fully-integrated, personalized passenger-facing applications improve efficiency and customer support throughout travel disruptions, including automated rebooking, ticketing, and contactless meal, hotel and transportation vouchers.

3. BizHero - Corporate travel management

Centralized hotel, flight and car rental booking capabilities, cost savings pricing, and travel policy compliance functionality designed to accommodate the integration of varying client travel policies. The BizHero corporate travel management solution provides access to discounted rates from inventory partners not available in the marketplace, all connected using a centralized API.

Appleton is joined at TA Connections by a tenured team of Hotel Connections and Travelliance executives, and more than 140 current airline and cruise line partners.

“FLEETCOR’s financial strength and stability offers TA Connections a great foundation to grow our solutions,” Appleton said. “We’re excited to support airlines and passengers with our combined expertise and AI-powered technology to help the industry come back stronger in 2021.”

About TA Connections

TA Connections, a Fleetcor company, is the world’s leading provider of technology and services for crew and passenger logistics management. Our next-gen suite of solutions makes travel management easier and less expensive, while ensuring professional travelers worldwide remain connected, comfortable and secure throughout their journey. We are transforming the way our customers manage their operations, delivering innovative tools that enable them to make smarter, data-driven decisions while delighting the world’s most mobile workforce. TA Connections is headquartered in Miami, FL, with local offices in Scottsdale, Atlanta, London, Chicago, Minnesota and Singapore.


FLEETCOR Technologies (NYSE: FLT) is a leading global business payments company that simplifies the way businesses manage and pay their expenses. The FLEETCOR portfolio of brands help companies automate, secure, digitize and control payments on behalf of their employees and suppliers. FLEETCOR serves businesses, merchants and partners in North America, Latin America, Europe and Asia Pacific. For more information, visit www.FLEETCOR.com.