Automated passenger IROP management

Disruptions happen. TA Connections is the solution.

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TA Disruption Hub

Our proactive disruption management system seamlessly integrates with existing systems to streamline disruption events. TA Disruption Hub monitors passenger itineraries and flight operations to identify and create a plan for disruption events that will take place both months in advance and at the last minute.

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TA Disruption Hub creates a

Complete resolution plan

This includes reticketing on new flights, hotel and transportation reservations, and other benefits, then we communicate that directly with the passengers, often before they even know a disruption occurs.

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The TA Disruption Hub platform includes

TA Disruption Hub unifies real-time notifications, operations monitoring, and a white-labeled self-service portal with 24/7 multilingual support, global ticketing integration, and automated hotel logistics to streamline disruptions, reduce costs, and ensure seamless travel.

Disruption notification engineManages communication to passengers from the time of booking to post arrival, including real-time visibility into luggage location.notification-enginecycle24/7 support servicesOur passenger solutions are backed by a 24/7 customer support team that speaks multiple languages.tile smallOperations dashboardReduce service staff workload with our browser-based OTP dashboard that’s built to reduce costs and monitor your airline’s operation.airlinesGlobal intelligent ticketing switchBooks passengers on the next optimal flight via global systems, even on other carriers.Self-service portal Our white-labeled, self-service portal allows passengers to quickly view any disruption plan from one place, including rebooking flights and processing refunds.self-serviceHotel logistics & supportAutomate hotel bookings, vouchers, and transfers to streamline the entire passenger experience.hotel-logistics

Streamlining travel from start to finish

Our platform combines IROP detection and resolution with seamlessly integrated, discounted hotel bookings to keep travelers moving and costs down.

Integration with Passenger Service System (PSS) and Flight Operations System

Regulatory rules compliance

Multi-language passenger communication

Airline white-labeled communications - from your trusted brand

Automated hotel booking

Continuous hotel rate negotiations

Based on your rules, rate ranges, and hotel level

Access to discounted rates and over 1.2 million hotels

Ready to simplify airline operations?

Call Us
(866)-966-8866

Email Us
info@taconnections.com

Solutions to make your airline operations run more efficiently