Crew Hub
Crew Layover Management
Automate 97% of crew layover logistics and management
Automated passenger IROP management
Disruptions happen. TA Connections is the solution.
TA Disruption Hub
Our proactive disruption management system seamlessly integrates with existing systems to streamline disruption events. TA Disruption Hub monitors passenger itineraries and flight operations to identify and create a plan for disruption events that will take place both months in advance and at the last minute.
TA Disruption Hub creates a
Complete resolution plan
This includes reticketing on new flights, hotel and transportation reservations, and other benefits, then we communicate that directly with the passengers, often before they even know a disruption occurs.
The TA Disruption Hub platform includes
TA Disruption Hub unifies real-time notifications, operations monitoring, and a white-labeled self-service portal with 24/7 multilingual support, global ticketing integration, and automated hotel logistics to streamline disruptions, reduce costs, and ensure seamless travel.
24/7 support servicesOur passenger solutions are backed by a 24/7 customer support team that speaks multiple languages.
Operations dashboardReduce service staff workload with our browser-based OTP dashboard that’s built to reduce costs and monitor your airline’s operation.
Global intelligent ticketing switchBooks passengers on the next optimal flight via global systems, even on other carriers.Self-service portal Our white-labeled, self-service portal allows passengers to quickly view any disruption plan from one place, including rebooking flights and processing refunds.
Hotel logistics & supportAutomate hotel bookings, vouchers, and transfers to streamline the entire passenger experience.
Streamlining travel from start to finish
Our platform combines IROP detection and resolution with seamlessly integrated, discounted hotel bookings to keep travelers moving and costs down.
Integration with Passenger Service System (PSS) and Flight Operations System
Regulatory rules compliance
Multi-language passenger communication
Airline white-labeled communications - from your trusted brand
Automated hotel booking
Continuous hotel rate negotiations
Based on your rules, rate ranges, and hotel level
Access to discounted rates and over 1.2 million hotels
Solutions to make your airline operations run more efficiently
